Support starts here - Customer service

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Big or small, we've got a solution when you need it. Our advanced service and support tools provide step-by-step instructions without being put on hold or waiting in line.

Personal Wireless

Customer service

This section supports personal wireless customers only.

Support Help:

Chat:


Social Customer Care:



Phone:

844-665-6327 — customer service
If troubleshooting your Sprint phone, please contact us from a different phone.

Postal Mail:

Purchases


Shop now
Upgrade now
Add a phone

Current customers:

Call 866-866-7509

New customers:

Call 866-866-7509 to start service with Sprint.

Payments

Pay online

Pay by phone:

Dial *3 from your Sprint phone

Bill pay through your bank

Use the following address:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pay by mail:

Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Wireline and Landline

Customer service

This section supports wireline, residential and business landline customers.

Self Service

Pay Bill
Moving? Change of address form for residential landline
Email us
Make a Sprint FonCard call - 800-366-2255
Refresh a Sprint Prepaid Card - 800-366-0707

Phone

877-877-8748 - wireline services
800-877-4646 - business and residential landline

Business

Customer service

This section supports business customers with wireless devices on their account.

My Sprint Business:

Service and Solutions
Upgrade your phone

Support Help:

Devices
Moving? Change of address form for businesses

Chat:

Phone:

800-927-2199 — account questions

Postal Mail:

Sales

Find a store Access our Store Locator to find a convenient location to meet face to face with a business sales rep.

  • Call:
    • 1-4 employees: 866-805-9890
    • 5+ employees: 866-313-6672

    Converged wireline and wireless: 866-653-1056

    • Fixed Mobile Convergence
    • Unified Communications & Collaboration
    • Global SIP Trunking
    • Mobile Integration
    • Wireless LAN

    Internet connectivity: 866-653-1056

    • MPLS
    • Dedicated Internet access
    • Business Class DSL
    • Ethernet Access

    VOIP and Managed Services: 866-653-1056

  • Nuevos clientes de negocio
    • En español: 800-230-9709

International support

While in the U.S., Puerto Rico, and U.S. Virgin Islands:

888-226-7212

While traveling abroad:

+1-817-698-4199

Sales Contact by Country

Call us toll-free from these countries. Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.

  • Canada:1-866-805-9890
  • Caribbean Islands:1-866-313-6672
  • France:1-866-634-3843
  • Germany:0800-180-0951
  • Mexico:001-877-294-9003
  • Italy:800-787-986
  • Trinidad & Tobago:800-201-7545
  • United Kingdom:0808-234-6616

Toll number available for all other countries:+1-817-698-4199

Contáctanos

Atención a clientes

En Sprint estamos comprometidos a brindarte el mejor servicio al cliente. Es posible que tengas que realizar algunas tareas de solución de problemas. Por tanto, por favor, llámanos desde un teléfono distinto al que pueda necesitar atención.

Marcar *2, y luego 5
888-211-4727

Por correo:

KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300
Por favor incluye la siguiente información en toda la correspondencia escrita:
  • Nombre del cliente
  • Número de teléfono del celular/móvil
  • Número de cuenta
  • PIN (Si tienes una cuenta Sprint Nextel)
Si la información de arriba no es proporcionada, tu requerimiento será retrasado. Gracias.

Comentarios y sugerencias sobre esta página

Compras

Sprint te ofrece una gran variedad de teléfonos, planes, servicios y accesorios.

Marcar 866-912-9402
Marcar 800-230-9709

Encuentra una tienda cerca de ti.

Pagos

Hay maneras fáciles de pagar tu cuenta Sprint.

Marcar *2, y luego 5
Marcar 888-211-4727, y luego 5

Paga tu factura a través de tu banco

Por favor usa la siguiente dirección:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pagos por correo:

Sprint
PO Box 4191
Carol Stream, IL 60197-4191

For Sprint Prepaid questions & support: visit sprint.com/prepaidsupport or call 855-639-4644

Report Abuse:

To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child pornography, email us at abuse@sprint.net. To make a report concerning child pornography, use the following link: http://www.sprint.net/index.php?p=support_ce_request.