Support starts here
Big or small, we've got a solution when you need it. Our advanced service and support tools provide step-by-step instructions without being put on hold or waiting in line.
Personal wireless
Customer service
Chat availability information
Sign in to My Sprint to manage your account online
For troubleshooting issues with your phone, please call from a phone other than the one you need help with.
*2 from your Sprint phone
888-211-4727
Mailing Address:
- Customer name
- Telephone number
- Account number
- PIN (if you have one on your account)
Purchases
Shop now
Upgrade now
Add a phone
Current customers:
Call 866-866-7509
New customers:
Call 866-866-7509 to start service with Sprint.
Payments
Pay by phone:
Dial *3 from your Sprint phone
Bill pay through your bank
Use the following address:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191
Pay by mail:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191
Business wireless
Customer service
My Sprint Business
Upgrade your phone
800-927-2199
Mailing address:
- Customer name
- Telephone number
- Account number
- PIN (if you have one on your account)
Sales
- Online form:Ask a sales representative to contact you
- In-store:Make an appointment with a Business specialist
- Call:
- 1-4 employees:866-805-9890
- 5+ employees:866-313-6672
- Nuevos clientes de negocio
- En español: 800-230-9709
Wireline
Customer Service
Moving? Change of Address form
Pay your bill
Email us
Dial 800-877-4646 for residential and small business wireline services
Dial 800-366-2255 to place a Sprint FonCard call
Dial 877-877-8748 for large business and global wireline Services
Dial 800-366-0707 to refresh your Sprint Prepaid Card
Mailing Address:
- Customer name
- Telephone number
- Account number
- PIN (if you have one on your account)
Business sales
Converged wireline and wireless: 866-653-1056
- Sprint Link Frame Relay
- Private Line
- Fixed Mobile Convergence
- Unified Communications
- SIP Trunking
- Mobile Integration
- Wireless LAN
Internet connectivity: 877-579-3282
- MPLS
- Dedicated Internet access
- Business Class DSL
- Ethernet Access
VOIP and Managed Services: 877-453-4372
International support
Wireless international long distance:
1-888-226-7212, option 1
Traveling internationally with wireless service:
1-888-226-7212, option 2
Call us toll-free from these countries. Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.
- Canada:1-866-805-9890
- Caribbean Islands:1-866-313-6672
- France:1-866-634-3843
- Germany:0800-180-0951
- Mexico:001-877-294-9003
- Italy:800-787-986
- Trinidad & Tobago:800-201-7545
- United Kingdom:0808-234-6616
Toll number available for all other countries:+1-817-698-4199
Contáctanos
Atención a clientes
En Sprint estamos comprometidos a brindarte el mejor servicio al cliente. Es posible que tengas que realizar algunas tareas de solución de problemas. Por tanto, por favor, llámanos desde un teléfono distinto al que pueda necesitar atención.
Marcar *2, y luego 5
888-211-4727
Por correo:
- Nombre del cliente
- Número de teléfono del celular/móvil
- Número de cuenta
- PIN (Si tienes una cuenta Sprint Nextel)
Compras
Sprint te ofrece una gran variedad de teléfonos, planes, servicios y accesorios.
Marcar 866-912-9402
Marcar 800-230-9709
Encuentra una tienda cerca de ti.
Pagos
Hay maneras fáciles de pagar tu cuenta Sprint.
Marcar *2, y luego 5
Marcar 888-211-4727, y luego 5
Paga tu factura a través de tu banco
Por favor usa la siguiente dirección:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191
Pagos por correo:
Report Abuse:
To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child pornography, email us at abuse@sprint.net. To make a report concerning child pornography, use the following link: http://www.sprint.net/index.php?p=support_ce_request.
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