Support starts here - Customer service
Big or small, we've got a solution when you need it. Our advanced service and support tools provide step-by-step instructions without being put on hold or waiting in line.
Personal Wireless
Customer service
This section supports personal wireless customers only.
Support Help:
Chat:
Social Customer Care:
Phone:
844-665-6327 — customer service
If troubleshooting your Sprint phone, please contact us from a different phone.
Postal Mail:
Purchases
Shop now
Upgrade now
Add a phone
Current customers:
Call 866-866-7509
New customers:
Call 866-866-7509 to start service with Sprint.
Payments
Pay by phone:
Dial *3 from your Sprint phone
Bill pay through your bank
Use the following address:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191
Pay by mail:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191
Wireline and Landline
Customer service
This section supports wireline, residential and business landline customers.
Self Service
Pay Bill
Moving? Change of address form for residential landline
Email us
Make a Sprint FonCard call - 800-366-2255
Refresh a Sprint Prepaid Card - 800-366-0707
Phone
877-877-8748 - wireline services
Business
Customer service
This section supports business customers with wireless devices on their account.
My Sprint Business:
Service and Solutions
Upgrade your phone
Support Help:
Devices
Transfer? Change of ownership instructions
Moving? Change of address form for businesses
Chat:
Phone:
800-927-2199 — account questions
Postal Mail:
Sales
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Become an insider Sign up for exclusive news and information from Sprint Business.
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Request a follow-up Reach out to Sprint Business to learn more about our solutions and answer any questions you have.
Find a store Access our Store Locator to find a convenient location to meet face to face with a business sales rep.
- Call:
- 1-4 employees: 866-805-9890
- 5+ employees: 866-313-6672
Converged wireline and wireless: 866-653-1056
- Fixed Mobile Convergence
- Unified Communications & Collaboration
- Global SIP Trunking
- Mobile Integration
- Wireless LAN
Internet connectivity: 866-653-1056
- MPLS
- Dedicated Internet access
- Business Class DSL
- Ethernet Access
VOIP and Managed Services: 866-653-1056
- Nuevos clientes de negocio
- En español: 800-230-9709
International support
While in the U.S., Puerto Rico, and U.S. Virgin Islands:
888-226-7212
While traveling abroad:
+1-817-698-4199
Call us toll-free from these countries. Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.
- Canada:1-866-805-9890
- Caribbean Islands:1-866-313-6672
- France:1-866-634-3843
- Germany:0800-180-0951
- Mexico:001-877-294-9003
- Italy:800-787-986
- Trinidad & Tobago:800-201-7545
- United Kingdom:0808-234-6616
Toll number available for all other countries:+1-817-698-4199
Contáctanos
Atención a clientes
En Sprint estamos comprometidos a brindarte el mejor servicio al cliente. Es posible que tengas que realizar algunas tareas de solución de problemas. Por tanto, por favor, llámanos desde un teléfono distinto al que pueda necesitar atención.
Marcar *2, y luego 5
888-211-4727
Por correo:
- Nombre del cliente
- Número de teléfono del celular/móvil
- Número de cuenta
- PIN (Si tienes una cuenta Sprint Nextel)
Compras
Sprint te ofrece una gran variedad de teléfonos, planes, servicios y accesorios.
Marcar 866-912-9402
Marcar 800-230-9709
Encuentra una tienda cerca de ti.
Pagos
Hay maneras fáciles de pagar tu cuenta Sprint.
Marcar *2, y luego 5
Marcar 888-211-4727, y luego 5
Paga tu factura a través de tu banco
Por favor usa la siguiente dirección:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191
Pagos por correo:
For Sprint Prepaid questions & support: visit sprint.com/prepaidsupport or call 855-639-4644
Report Abuse:
To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child pornography, email us at abuse@sprint.net. To make a report concerning child pornography, use the following link: http://www.sprint.net/index.php?p=support_ce_request.
The Civic 50
Sprint is proud to have been named to The Civic 50, an annual survey of America?s most community-minded companies.
