Clear x

Support starts here - Customer service

Get solutions to commond questions and issues 24/7

Big or small, we've got a solution when you need it. Our advanced service and support tools provide step-by-step instructions without being put on hold or waiting in line.

Personal Wireless

Customer service

This section supports personal wireless customers only.

Support Help:


Social Customer Care:

Sprint Customer Service phone number:

If troubleshooting your Sprint phone, please contact us from a different phone.

Postal Mail:


Shop now
Upgrade now
Add a phone

Current customers:

Call 866-866-7509

New customers:

Call 866-866-7509 to start service with Sprint.

Mon - Fri: 6am CST - 10pm CST

Sat: 7am CST - 9PM CST

Sun: 8am CST - 9PM CST


Pay online

Pay by phone:

Dial *3 from your Sprint phone

Bill pay through your bank

Use the following address:
PO Box 4191
Carol Stream, IL 60197-4191

Pay by mail:

PO Box 4191
Carol Stream, IL 60197-4191

Wireline and Landline

Customer service

This section supports wireline, residential and business landline customers.

Self Service

Pay Bill
Moving? Change of address form for business landline
Email us
Make a Sprint FonCard call - 800-366-2255
Refresh a Sprint Prepaid Card - 800-366-0707


877-877-8748 - wireline services


Customer service

This section supports business customers with wireless devices on their account.

My Sprint Business:

Service and Solutions
Upgrade your phone

Support Help:

Transfer? Change of ownership instructions
Moving? Change of address form for businesses



800-927-2199 — account questions

Postal Mail:


Find a store Access our Store Locator to find a convenient location to meet face to face with a business sales rep.

  • Call:
    • 1-4 employees: 866-805-9890
    • 5+ employees: 866-313-6672

    Converged wireline and wireless: 866-653-1056

    • Fixed Mobile Convergence
    • Unified Communications & Collaboration
    • Global SIP Trunking
    • Mobile Integration
    • Wireless LAN

    Internet connectivity: 866-653-1056

    • MPLS
    • Dedicated Internet access
    • Business Class DSL
    • Ethernet Access

    VOIP and Managed Services: 866-653-1056

  • Nuevos clientes de negocio
    • En español: 800-230-9709

International support

While in the U.S., Puerto Rico, and U.S. Virgin Islands:


While traveling abroad:


Sales Contact by Country

Call us toll-free from these countries. Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.

  • Canada:1-866-805-9890
  • Caribbean Islands:1-866-313-6672
  • France:1-866-634-3843
  • Germany:0800-180-0951
  • Mexico:001-877-294-9003
  • Italy:800-787-986
  • Trinidad & Tobago:800-201-7545
  • United Kingdom:0808-234-6616

Toll number available for all other countries:+1-817-698-4199


Atención a clientes

En Sprint estamos comprometidos a brindarte el mejor servicio al cliente. Es posible que tengas que realizar algunas tareas de solución de problemas. Por tanto, por favor, llámanos desde un teléfono distinto al que pueda necesitar atención.

Marcar *2, y luego 5

Por correo:

6391 Sprint Parkway
Overland Park KS 66251-4300
Por favor incluye la siguiente información en toda la correspondencia escrita:
  • Nombre del cliente
  • Número de teléfono del celular/móvil
  • Número de cuenta
  • PIN (Si tienes una cuenta Sprint Nextel)
Si la información de arriba no es proporcionada, tu requerimiento será retrasado. Gracias.


Sprint te ofrece una gran variedad de teléfonos, planes, servicios y accesorios.

Marcar 866-912-9402
Marcar 800-230-9709

Encuentra una tienda cerca de ti.


Hay maneras fáciles de pagar tu cuenta Sprint.

Marcar *2, y luego 5
Marcar 888-211-4727, y luego 5

Paga tu factura a través de tu banco

Por favor usa la siguiente dirección:
PO Box 4191
Carol Stream, IL 60197-4191

Pagos por correo:

PO Box 4191
Carol Stream, IL 60197-4191

For Sprint Prepaid questions & support: visit or call 855-639-4644

Report Abuse:

By viewing the Acceptable Use Policy and Visitor Agreement, you will be able to report abuse or violation of the policy. To report child exploitation, please use the form located at Forward spam messages to 7726. For Customer Care-related issues, please utilize one of the support options at the top of this page or click the live chat button.